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7b7 Privacy Policy — Your Data, Our Responsibility

Everything you need to know about how your personal data is collected, stored, and protected on the 7b7 platform — presented here with full transparency.

Last Updated: January 1, 2026
Language: Bengali
Reading time: approx. 8 minutes
Table of Contents
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This Privacy Policy was last updated January 1, 2026 Last updated on this date. We will post a notice on the platform before any significant changes take effect.
1

Introduction & Applicability

7b7 A trusted online gaming platform in Bangladesh. We believe that every user's personal data belongs to them. This Privacy Policy will clearly explain to you 7b7 What information is collected about you, why it is used, and how it is kept secure.

This Policy applies to 7b7-'s website (7b7.org), mobile application, and all related services. By accessing the platform or creating an account, you are considered to have read and fully agreed to this Privacy Policy.

  • This policy has been prepared in compliance with the applicable data protection regulations of Bangladesh.
  • We follow internationally recognised data protection standards.
  • Your data will never be sold without your consent.
  • You will be notified in advance of any changes.

If you have any questions about our Privacy Policy, feel free to reach us at [email protected]- to reach us. We aim to respond within 48 hours.

2

What Information We Collect

7b7 Only the data strictly necessary to provide our services is collected. We do not store unnecessary or excessive information. The types of data collected are outlined below:

Identity & Contact Information

Full Name
Mobile Number
Email Address
Date of Birth
Address & District
National ID Number

Financial & Transaction Information

Payment Method Details
Deposit & Withdrawal History
Transaction Date & Amount
Partial Bank Account Information

Device & Technical Information

Device Type & Model
IP Address
Browser & OS Information
Login Time & Activity Logs

During KYC (Know Your Customer) verification, we may request a copy of your national ID or passport. This information is used solely to confirm your identity and is stored on secure servers.

3

Purpose of Data Use

7b7 Your collected data is used only for the specific purposes listed below. No data is used outside of this list.

  • Account Management: To support registration, login, identity verification, and account security.
  • Payment Processing: To process deposit and withdrawal requests quickly and accurately.
  • Customer Support: To resolve your complaints or queries promptly.
  • Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Personalised Experience: To tailor game recommendations and bonus offers based on your preferences.
  • Compliance with Legal Obligations: For mandatory reporting and record-keeping required by authorities.
  • Platform Improvement: To analyse user experience and improve the quality of our services.
  • Promotional Communications: To send you special offers and updates with your consent (with the option to unsubscribe at any time).

If you do not wish to receive promotional messages, you can turn off marketing notifications from your Account Settings. This will not affect your core service.

4

Data Sharing & Third Parties

7b7 Your personal data is never sold or shared with third parties for commercial purposes. However, data may be shared in the limited circumstances described below:

  • Payment Provider: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information strictly necessary to process transactions.
  • Game Provider: Necessary data may be shared with licensed software providers to manage your gaming sessions.
  • Legal Authorities: Information may be disclosed in response to a court order, a lawful request from law enforcement, or a directive from a regulatory authority.
  • Fraud Prevention Agency: Data may be shared with authorized security partners to ensure cybersecurity.
  • Business Transfer: Users will be notified in advance in the event of a company merger or acquisition.

All our third-party partners operate under strict confidentiality agreements. They are not permitted to use your data for their own purposes.

5

Security Measures

Protecting Your Data 7b7 Industry-standard technical and administrative safeguards are in place. Our security infrastructure is regularly audited by independent third parties.

  • 256-bit SSL Encryption: All data transmissions across the website and app are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS Protection: Server-level protection against cyber attacks.
  • Encrypted Database: All stored personal data is kept in encrypted form.
  • Access Control: Only authorized personnel may access data on a need-to-know basis.
  • Regular Security Audits: Security testing conducted by independent organisations at least twice a year.
  • Suspicious Activity Alerts: Instant SMS/email alerts when unusual login attempts or transactions are detected.

In the event of a security incident or data breach, we will notify affected users within 72 hours and provide details of the steps being taken.

6

Cookie Policy

7b7-'s website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types Purpose Duration Status
Essential Cookies Maintaining Login Sessions & Security Until End of Session Mandatory
Functional Cookies Remembering Language Preferences & Account Settings 30 Days Mandatory
Analytics Cookies Website Traffic & Usage Data Collection 90 Days Optional
Marketing Cookies Displaying Personalised Ads & Offers 180 Days Optional

You can disable optional cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.

7

Data Retention Period

7b7 Your data is not retained beyond what is necessary. Separate retention periods are defined for different types of information.

  • Account Information: Up to 5 years after account closure (as required by law).
  • Transaction Records: Up to 7 years under applicable financial regulation laws.
  • KYC Documents: 5 years, in accordance with regulatory requirements.
  • Gaming History: Up to 2 years for active accounts.
  • Support Contact: 1 year after the issue is resolved.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Once the designated retention period expires, data is automatically deleted using secure methods to ensure it cannot be recovered.

8

Your Rights

7b7- every registered user holds the following rights over their personal data. Contact our support team to exercise any of these rights.

Right to Access

You may request to see what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a download of your data in a readable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights [email protected]- to reach us by email. We typically respond to requests within 30 days. Complex cases may take up to 90 days.

9

Protection of Minors

7b7 Registration and use by anyone under 18 is strictly prohibited. We do not knowingly collect or store personal information from minors.

  • Age is verified at the point of registration, and individuals under 18 will not be able to create an account.
  • Proof of age is mandatory for KYC verification.
  • If we discover that a minor has registered an account, it will be closed immediately and all associated data will be deleted.
  • If parents suspect their child is using the platform, we urge them to notify us immediately.

To report any concerns related to minors [email protected]- to get in touch. We treat this as our highest priority.

10

Policy Changes & Updates

7b7 This privacy policy may be updated from time to time. Revisions may be made due to service improvements, new legal requirements, or business changes.

  • For any significant changes, a notice will be posted on the platform at least 14 days before they take effect.
  • For significant changes, you will be notified directly at your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • Previous versions of this policy are available upon request.
1

Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us using the contact details below. Our Data Protection Team is always ready to assist you.

  • Email: [email protected]
  • Live Chat: Always available on the right side of the platform.
  • Support Hours: 7 days a week, 24 hours a day.
  • Response Time: We typically respond within 48 hours.

We are committed to resolving your complaints. If you are not satisfied with our resolution, you have the option to refer the matter to an independent mediation body.

Our Commitment

What Makes 7b7's Privacy Policy Different

We do not just make promises — we deliver real protection through technology and policy.

End-to-End Encryption

Every data transmission on your account is protected by bank-grade 256-bit SSL encryption. No one can intercept or read your information in transit.

Transparent KYC Process

You will be clearly informed at every step of the identity verification process. Your consent will be obtained in advance, with a clear explanation of how your ID documents will be used.

No Sale of Data

7b7 never sells your information to advertisers or third parties. Your data belongs to you — that is our core principle.

Instant Breach Alerts

In the event of a security incident, affected users will be notified directly via SMS and email within 72 hours.

Full Control Is Yours

Manage your marketing, cookie, and notification preferences directly from Account Settings. You may withdraw your consent at any time.

Regular Independent Audits

Our data protection systems are audited and certified twice a year by independent cybersecurity firms.

Get Started Safely

Keeping Your Data Secure Enjoy 7b7

Read our Privacy Policy and sign up with confidence. Every piece of your information on 7b7 is stored with the highest level of security — that is our commitment.

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18+ | Play Responsibly | Data Protected

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